• Is fuel or fluid leaking from the vehicle(s)?
• Are they receiving mental health care?
• Do they have any trackable technology like a cellphone, tablet, or GPS with them?
Regardless of the specific questions asked, the purpose behind them remains the same: getting the right help to the right place as quickly and safely as possible. It ’ s important to note that questions DO NOT slow down the emergency response. It ’ s a team effort; while one Communications Officer is asking the questions, another works to dispatch the field responders (law enforcement, firefighters, medical). Resources are dispatched as soon as it is known where and what type of response is needed. The Orange County Emergency Communications Center (ECC) strives to dispatch resources within 90 seconds of the call being answered (if it ’ s a life - threatening call), and is proud to report that the ECC team does a great job meeting that goal. Speaking of the Emergency Communications team … are you a community - minded, service - driven individual ready to make a difference and looking for a meaningful career? The Orange County Emergency Communications Center is currently hiring Emergency Communications Officers! Lean more or apply at www.orangecountyva.gov/jobs.
Page 6 | February 2025
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