Orange County Insight September 2023

Information Technology Makes a SPLASH with Rubber Duck Raffle!

By: Cecilia O ’ Neill, GIS Technician, Information Technology Department

Ever since it took flight on August 10, IT ’ s Help Desk Satisfaction Survey has been soaring to new heights! The suspected reason for its success? The Rubber Duck Raffle! Garnering 41 responses for the month of August, each survey submission equates to one entry into a monthly raffle for a chance to win a rubber duck of the winner ’ s choice. By submitting the survey, participants not only help IT get their ducks in a row, but also join in on the fun!

Congratulations to this month ’ s lucky winners!

Patricia Keister - Library

Susan Crosby – Development Services

Nicole Ganoe - Development Services

Jayne Rogers - Commissioner of the Revenue ’ s Office

Kristina Farley - Emergency Communications

Thank you to everyone who submitted a survey this month! The IT Department really appreciates your constructive feedback. Didn ’ t see your name on the list? Want to join the ranks of the Orange County (Rubber) Duck Hunters? It ’ s always open season on the Help Desk Satisfaction Survey! The next time you close a Helpdesk ticket, don ’ t forget to submit a survey, and maybe you could be one of September ’ s lucky ducks!

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